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FAQs

How many people does the space accommodate?

Standing room w/ cocktail tables- 400 people

 

Classroom- style seating only- 400 people

 

Reception seating with dance floor space- 300 people

 

Reception seating without dance floor space- 350 people

Is the venue near guest hotels, and can you recommend any?

AmericInn by Wyndham – 1406 E Lyon St           (507) 218-2440 

EverSpring Inn & Suites - 1500 E College Drive  (507) 532-3221

Quality Inn – 1511 E College Drive                      (507) 532-3070

Sleep Inn & Suites – 1300 Nwakama St               (507) 337-0103

Super 8 by Wyndham – 1106 E Main St              (507) 867-8113

Traveler’s Lodge – 1425 E College Dr                  (507) 532-5721

 

*The venue recommends that the clients reach out to the hotel(s) of your choice to request a block of rooms for those planning to attend the event.

What kinds of aesthetic features do you have?

The design vision for the Upper Room is understated elegance. We provide modern amenities and service, with a classic and understated backdrop to your event. Details in the Upper Room include soaring ceilings with wrought iron chandeliers, board and batten accent walls, and a custom made 20-foot bar. The Atlantic Suites feature matching prep suites for couples and their attendants, and additional two suites for overnight guests, and a large family gathering area for those celebrating your day.

What kinds of services do you offer?

Included: The rental contract includes a venue manager on site, use of event chairs and tables, dinnerware, glassware, and flatware. The contract also includes use of the Atlantic Suites as prep space, with Saturday packages including the extended use of the Atlantic Suites through 10am Sunday.

 

Additional: An additional fee is due if a room flip is required, converting a ceremony space into a reception space. Additional coordination services, including day-of coordination services, require an additional charge. Rental of linens through The Upper Room are an additional charge. Please contact us for pricing.

How many hours does our rental cover?

The Friday Package allows clients the use of the Upper Room and the Atlantic Suites starting at 8am on the day of the event, and events must conclude no later than 12am. Extended access to the Riverside space is included from 5pm-10pm on Thursday evening.

The Saturday rental contract allows clients the use of the Upper Room starting at 8am the day of the event, and events must conclude no later than 12am. Clients may use the Atlantic Suites starting at 8am the day of the event and includes extended access through 10am on Sunday.

The Weekend rental contract is available for clients who wish to utilize the Upper Room event spaces on both Friday and Saturday, as well as the Atlantic Suites for Friday and Saturday nights, with departure by 10am on Sunday morning.

What's your deposit/cancellation/ refund policy?

To reserve your date, a $500 non-refundable deposit is required. A 50% refundable deposit is due 90 days prior to event date, and remaining balance is due no later than 30 days prior to the event date.

Are there any additional fees we should be aware of?

A credit card will remain on file in the event of any damage during the event or additional cleaning required after the event.

Can we hire outside vendors?

All catered food must be provided by a licensed caterer from the approved caterer list. Any desserts must be provided by a licensed baker, approved by the venue coordinator. All additional vendors contact information must be shared with the venue coordinator, and all vendors must complete a site visit of the venue space prior to the event date.

Can we bring in our own alcohol, such as wine, beer and spirits?

All beverages must be purchased from the on-site bar in conjunction with the contracted caterer. Any liquor in the event prep suites may not be brought into the event space. Last call is at 11:45pm and all drinks will be consumed by midnight.

Can the venue accommodate a DJ or live band?

DJs and bands are welcome on the premises! During the stages of planning, the venue coordinator will work closely with the clients to ensure that reasonable space accommodations will be made for performance space and dance floor, in conjunction with dining space and food service areas.

Can we bring our own decorations?

Clients may bring in their own decorations. No decoration may be affixed to the venues’ permanent fixtures. All candles must be enclosed within a container no less than 1’’ tall than the candle. The clients and their attendants are responsible for the removal of personal decorations at the conclusion of the event, no décor items may remain on premises after the clients have departed for the night.

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